March Issue

Vol 28|No 4|March 2019

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Escaping Google's Stranglehold

In this article, Jamie shows how Google steers searchers in ways that often limit and narrow their results. Google, he claims, traffics in the obvious, oversimplifying complex realities and lifetimes. Historical figures, he argues, become icons -- stick figures rather than complex people. There is a tendency toward whitewashing oddly combined at times with a fascination with scandals.

Lodging a complaint

In this chapter from his most recent book, "Laptop Thinking and Writing," Jamie shares tips on how to take advantage of new technologies to compose an effective letter of complaint when damaged or harmed as a consumer.

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