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November Issue
Vol 24|No 1|November 2014
Escaping the Filter Bubble
by Jamie McKenzie (about author)
Photo from iStock.com
By Jamie McKenzie, ©2014, all rights reserved.
About author
This article is an excerpt from Chapter 15 of Jamie's book Lost and Found
You can order now here. (The chapter is called "Getting off the Google Map.")
It has been revised since it first appeared in 2011.
New information technologies are changing the ways we wander, actually improving our success, as it is now nearly impossible to get lost when wandering a city with a GPS equipped smart phone. This is especially true for physically wandering through a city, but might it also become true for those wandering through swamps and quagmires of information? As I have tested out this proposition in cities ranging from Charleston and Saigon to Paris, I have learned to follow my fancy, as it were, turning around corners and down alleys that might have led me seriously astray even ten years ago. I can spend fifteen minutes exploring a warren’s den without paying much attention to my path, without leaving a trail of crumbs behind me and without doubt that I can find my way home. If we practice this process in physical spaces, is it possible that we might also learn to wander through ideas and information with an equivalent level of abandon and discovery? Search engines pretend to offer this kind of searching but rarely deliver anything quite so liberating. There usually seem to be subtle or not-so-subtle influences trying to shape the search and point the thinker toward resources that have paid the search engine company for prominence or steer us toward conventional wisdom. Lurking behind this shaping is the patronizing assumption that Father (the search engine company) knows best. There is a fundamental lack of respect for the capacity of individuals to search with discernment. Artificial intelligence is typically considered superior when it comes to locating reliable and valuable information. Getting lost in the tideA few decades back we complained about the scarcity of information and the difficulty of finding what we needed, but now This abundance requires a high level of searching skill from the researcher to get past the “off the rack” search results that Google and its competitors are proud to offer. If we hope to learn anything beyond the ordinary about Isadora Duncan or anyone else from history, we must extend our search beyond the collections that are swiftly offered. As soon as we start typing her name, Google will make suggestions. In 2011 "Isadora D___" produced the following list of choices:
In November, 2014, Google only offers the following suggestions:
The 2011 list was both helpful and stifling in its structuring of the search to fit those categories of inquiry that “most people” would want to pursue. The support is generous but patronizing. The steering is subtle but powerful. How many researchers will take the plunge and accept one of those phrases instead of one of the following?
If we stick with Google’s suggestions, we may not encounter passages like the following that cast a sometimes harsh light on her life aside from the dance itself:
websters-online-dictionary.org
What we need is a generation of “free range searchers”! There is always some danger that events and people from history will be sanitized, disneyfied, cleaned up and distorted by standard resources. In contrast, in some cases, as with Isadora Duncan, when lives were controversial, the person’s stumbling may become the focus, the details of her death by strangulation grabbing more attention than her contributions to the field of dance. The celebrities may be turned into icons, or they may be scandalized. The chapter began with physical wandering but that was intended as a metaphor for research that turns down alleys and explores unusual neighborhoods. In order to resist the formulations and the information packages that dominate many of the current resources, the researcher peers around corners and unwraps the packages. Looking for a rich menuWhile search engines like Google tend to compress and simplify findings for someone like Isadora Duncan, there are others that offer far more complexity and choice. Back in 2011, Raroi.com offered 55 keywords for Isadora Duncan compared to Google’s nine. Google acquired this search engine and shut it down. It has been under "construction" since 2012. A sad loss..
This list pointed the researcher in directions that are quite intriguing. Unlike Google’s short list, this list offered a rich selection, many of which might not have come to mind—like Ruth St. Denis. Are there new search engines in 2014 that will replace Raroi? Seeking the contextIt turns out that researchers may often lack the context for whatever issue, person or question they are exploring. Most search engines will amplify this problem by taking us swiftly to the central search item, but search engines like Qwiki.com were eager in 2011 to share related information that helped to supply the missing context. In the case of Isadora Duncan, Qwiki suggested the following related people and topics:
Unless you lived through part of that century and followed the celebrities of those years, most of these names would be unknown to you, yet they were important to understanding the life of Isadora Duncan. If one cannot take the time to understand the dance, theater, and personalities of those years, one cannot hope to understand a complex person like Isadora Duncan. For that matter, when you clicked on the link to modern dance, Qwiki offered a menu of dance-related links without which one could hardly understand modern dance.
As well as Mary Wigman and Loie Fuller! Once these links appear, it becomes apparent that a huge amount of background information is missing without which one cannot hope to understand the time period, let alone any one individual who was a celebrity during those years. Our new technologies allow us to zoom in almost too easily, missing so much context. Unfortunately, Qwiki has been shut down like Raroi.com. Are there new search engines that broaden rather than narrow our view? Escaping excessive guidanceDuring these years of increasingly powerful search engines, individuals must learn to broaden their array of search tools to guard against excessive guidance. As Schroeder, Smith and Welch-Boles suggest in their workshop presentation:
Another good source to understand the choices available for more divergent searching is the blog Beyond Google, Bing & Yahoo: Search Engine Alternatives at alternatesearch.blogspot.com, produced by one of the presenters mentioned above, Ray Shroeder. This blog helped to inspire much of the earlier content in this chapter. The bubbleJust as tourists often experience a cultural bubble when visiting other cities and countries as mentioned earlier in this book, Eli Pariser warns that a bubble may restrain our searching on the Internet. In “When the Internet Thinks It Knows You,” published on May 22, 2011 in The New York Times, Eli Pariser of Moveon.org claims that search engines are starting to tailor search results to what they think the individual should know about the subject they are exploring — taking the concerns of this chapter forward in an Orwellian sense:
As Pariser points out, it is one thing when they show you products you might like based on previous searches, but it is chilling to consider the implications of political information being shaped in this manner. It takes the egocasting warned about by Christine Rosen’s article to serious new levels. Pariser expands on these themes in his book, The Filter Bubble: What the Internet Is Hiding from You (Penguin Press, 2011). He shows how personalization of search results can become a prison of sorts. His use of the term “bubble” echoes my mention in Chapter Eight of the bubble experienced by tourists. Acquainting students with the bubblePariser’s term "bubble" captures in a simple but powerful manner the challenge we all face when searching on the Net. It would serve well as a way of sharing this issue with students. Teachers might lead students through search exercises like the one illustrated for Isadora Duncan at the beginning of this chapter. The goal is to alert them to the steering that goes on. Another exercise is to have students test out Pariser’s claim that Google will present different findings for different folks. This works best when students are away from school where they are signing into Google accounts and using home computers that identify their location and track their previous visits. My own results for searches change when I am out of town, using wireless in a coffee shop or searching at home. The average person and the typical student will be blissfully unaware of this bubble, but it does not take much more than a half hour to acquaint them with the steering being done. It might take a bit longer for them to learn how to turn off the steering and become a “free range searcher.” Initially, the main goal is to awaken them to the phenomenon and make them aware of the costs and the benefits. Back in 1998 I published “Grazing the Net: Raising a Generation of Free Range Students” in Kappan (fno.org/text/grazing.html). At that time I did not predict that the freedom to wander originally associated with the Internet might later become limited by apparently benign personalization implemented to bolster sales of products and ideas. The theme of this article is the value of raising young people to think, explore and make meaning for themselves.
Back then I was concerned that students might have difficulty wading through the questionable information that would greet them on the new Internet.
Now the problem has shifted because many searchers depend on Google and other search engines to point them to the best information and protect them from the clutter of those early days. Unfortunately, they may be unaware of the information they will not be seeing. One of the most vivid examples of this steering is the difference between regular and advanced Google search results when looking for advice on a health issue. The regular search results will usually be heavily dominated by commercial Web sites, providers of treatment and products. If the domain is limited to .gov in the advanced search, the results are mainly medical reports from government agencies. We owe it to our students to show them how these information systems can serve them and steer them, but most important of all, we must show them how to be in charge of their searching, capable of finding information that is rich, varied and reliable.
The exact nature of the challenge has changed since these words were written, but the bolder vision remains the same.
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